Terms of Use

1. About These Terms

These Terms apply to your use of this website, including the information, features, quote forms and other content made available through it.

These Terms do not replace a separate quote, contract, seasonal agreement or other service agreement entered into between you and Snow Removal RH.

If a written service agreement conflicts with general information on this website, the written service agreement will govern the specific services covered by that agreement.

2. Quote and Contact Requests

Submitting a quote request, contact form or other inquiry through this website does not create a binding snow removal contract.

A submission is a request for information or an invitation to discuss potential services. Service will only be provided after the applicable scope, pricing, availability and other terms have been agreed upon.

We may contact you using the telephone number or email address you provide in order to respond to your inquiry, clarify property details or discuss a quote.

3. No Guarantee of Service Availability

Submission of a request does not guarantee that Snow Removal RH will be able to service your property.

Availability may depend on factors including your location, property type, equipment requirements, route capacity, weather conditions and the timing of your request.

We reserve the right to accept or decline service requests, subject to applicable law.

4. Service Terms and Scope

The specific terms of any snow removal service will be determined by the applicable quote or service agreement.

Depending on the service, that agreement may address matters such as:

• Property location and areas to be serviced;
• Driveways, parking areas, sidewalks and walkways;
• Snowfall or accumulation thresholds;
• Service frequency;
• Salting or de-icing services;
• Seasonal or one-time service;
• Pricing and payment terms;
• Access requirements;
• Storm-response procedures; and
• Any exclusions or additional services.

5. Snow and Ice Conditions

Snow and ice conditions can change quickly due to continuing snowfall, freezing temperatures, drifting, refreezing, municipal plowing activity and other weather conditions.

Snow removal or de-icing services cannot guarantee that a property will remain completely free of snow, ice or slippery conditions at all times.

Customers and property users should continue to exercise reasonable caution during winter conditions.

6. Customer Information and Property Details

When requesting service, you agree to provide information that is reasonably accurate and complete.

This may include the correct property address, contact information, property type and relevant information concerning access or areas requiring service.

You should advise us of conditions that could reasonably affect snow removal operations, including restricted access or other property-specific concerns.

7. Website Information

We make reasonable efforts to keep information on this website accurate and up to date. However, website content is provided for general informational purposes and may change from time to time.

Service descriptions, service areas, availability, pricing and other information displayed on the website may be updated without prior notice.

Information displayed on this website should not be interpreted as a guaranteed offer of service at a particular price or within a particular timeframe.

8. Pricing

Unless expressly stated in an accepted written quote or service agreement, prices shown or discussed through this website are not binding.

Final pricing may depend on factors such as property size, service area, access, service frequency, snowfall conditions, equipment requirements, salting or de-icing requirements and the services requested.

9. Permitted Use of the Website

You may use this website for lawful purposes, including learning about our services and requesting information or a quote.

You must not:

• Use the website for unlawful, fraudulent or abusive purposes;
• Attempt to interfere with the operation or security of the website;
• Attempt to gain unauthorized access to systems, accounts or information;
• Submit false, misleading, malicious or automated requests; or
• Use software, bots or automated systems to disrupt or overload the website.

10. Intellectual Property

Unless otherwise indicated, the content of this website, including text, branding, graphics, layouts, photographs, illustrations and other original website materials, is owned by or used with permission by Snow Removal RH.

You may view and use the website for your own personal or legitimate business purposes. You may not reproduce, distribute, modify, republish or commercially exploit website content without permission, except where permitted by law.

11. Website Availability

We do not guarantee that the website or every feature of the website will always be available, uninterrupted or free from technical errors.

We may temporarily suspend, modify or discontinue portions of the website for maintenance, security, technical or business reasons.

12. Website Disclaimer

The website and its general informational content are provided on an "as available" basis.

While we make reasonable efforts to provide useful and accurate information, we do not guarantee that every item of website content will always be complete, current or error-free.

Nothing in these Terms excludes any warranty, right or remedy that cannot lawfully be excluded under applicable law.

13. Limitation of Liability

To the fullest extent permitted by applicable law, Snow Removal RH will not be responsible for indirect, incidental, special or consequential losses arising solely from your use of, or inability to use, this website.

Any liability relating to actual snow removal or related services will be governed by the applicable quote, service agreement and applicable law.

Nothing in these Terms is intended to limit liability where such liability cannot legally be limited or excluded.

14. Privacy

Personal information submitted through this website is handled in accordance with our Privacy Policy.

15. Applicable Law

These Terms are governed by the applicable laws of Ontario and the federal laws of Canada applicable in Ontario.

Nothing in these Terms affects any statutory consumer rights that cannot lawfully be waived or restricted.

16. Changes to These Terms

We may update these Terms from time to time to reflect changes to the website, our business practices or applicable requirements.

The date displayed at the top of this page indicates when the Terms were most recently updated.

Continued use of the website after updated Terms are posted means that the updated Terms will apply to your subsequent use of the website.